Love, Death & Robots season 2, episode 1 Vacuubot vs Human. Stopped the killing machine

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This scene of Netflix’s Love, Death & Robots season 2, episode 1, “Automated Customer Service”, contains spoilers.

Love, Death & Robots continues its homicidal “Pixar-sequel” ways in season 2, episode 1, Oh, they must be rich as hell, too. These senior citizens live in a high-tech, assisted-living community filled with the greatest purveyors of the United States’ finest automated vacuum cleaners: The Vacuubot.

Unfortunately, the protagonist in this story is an old lady trying to get a hold of a human being through the company’s automated line. While waiting, she accidentally activates Purge Mode. This is a function designed to rid all of the house’s pests, including some of the larger ones. Even house pets and humans could be targeted! All of this is communicated to our wicked little Betty White, who looks horrified.

The Vacuum turns into a murderous Wall-E in “Automated Customer Service”. It shoots lasers that kill her fish. This sends her running with her boodle in hand. The automated line, though, is still talking her through her issue and has the helpful suggestion of sacrificing her pet so she can get free. Admirably, she refuses. Instead, she quotes a line I’m guessing she heard from Henry Truman on the back of the train, ‘Fluff and fold, m**********r!” She tosses laundry over the HAL 9000’s next of kin and runs for the door.

Not so fast, the robot has locked every door and window down. As she struggles to pry the sliding glass doors free, the linen is folded, and Vacuubot is ready to kill. That’s until our Golden Girl hears a noise outside, turns, and spots who I can only assume is Richard Mulligan with a shotgun, locked and loaded. As they lock eyes, the psychotic bot shoots tasers through the window and into the poor man’s forehead. As he falls, he tosses the gun to Bea Arthur, who turns to do a split on the ground and makes Vacuubot’s day by shooting straight through his cold little robot heart. I only wish she stood up and said, “I call that a Mulligan.”

She grabs her poodle, drags along the neighbor in the golf cart that saved her, and the automated man on the message tells her that robot she just wasted sent a message to all robots to hunt her down and kill her.


When Love, Death + Robots season 1 hit Netflix back in 2019, it took me by surprise. I wasn’t expecting Black Mirror-level episodes that’d make me laugh, cry, and think in equal measure.

Coming in at 18 episodes, the first season had a lot to offer, from completely inane premises (“When the Yogurt Took Over”) to far-flung apocalyptic futures (“The Secret War”) to everything in between.

With stand-out episodes like “Sonnie’s Edge” and “Three Robots,” there was high hope for Love, Death + Robots season 2. Unfortunately, I have to say I’m disappointed.

‘Love, Death + Robots’ season 2 review (spoiler-free)
First and foremost, the second season comes in at only eight episodes—less than half of the original. It’s difficult to compare the two seasons when the first is so varied in style and story. I would have hoped season 2 would be a more concentrated second outing for the series, but it appears to be the opposite.

Each episode of the first season did what any good short story should do—leave a lasting impression that makes you revisit the concept time and time again to see if you can glean anything new. I’ve watched “Sonnie’s Edge” a dozen or so times, and I never get bored.